Privacy Policy
Welcome to FBY. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit and use our website at https://fby.northre.id. By accessing or using the site, you agree to the practices described in this policy. This Privacy Policy applies solely to information collected through https://fby.northre.id and does not cover any third-party websites or services linked from our site. This policy was last updated on August 25, 2026.
Information We Collect
We collect information in two primary ways: (1) information you voluntarily provide, and (2) information collected automatically when you interact with our site.
Information You Provide
When you contact us via our support channels or submit inquiries, you may provide personal information such as your name, email address, and message content. We collect this information solely to respond to your request and improve our support services.
Information Collected Automatically
Like many websites, FBY uses standard web technologies—including server logs, cookies, and similar tracking mechanisms—to gather non-identifiable usage data. This may include your IP address, browser type, operating system, referring URLs, pages visited, time spent on pages, and date/time of access. We do not use cookies to collect personally identifiable information, and we do not track users across third-party sites.
How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries and provide customer support;
- To maintain, secure, and improve the functionality and performance of https://fby.northre.id;
- To analyze site usage trends and optimize user experience;
- To comply with applicable laws, regulations, and legal processes.
We do not sell, rent, or trade your personal information to third parties for marketing or commercial purposes.
Information Sharing and Disclosure
FBY does not share your personal information with third parties except in the following limited circumstances:
- With trusted service providers who assist us in operating our website or delivering support (e.g., hosting, analytics, or email delivery), provided they agree to maintain confidentiality and use the data only for the purposes we specify;
- When required by law or in response to valid legal requests (e.g., subpoenas, court orders);
- In connection with a merger, acquisition, or sale of assets, where personal information may be transferred as part of the transaction, subject to appropriate safeguards.
We do not use third-party advertising networks or social media plugins that collect or transmit personal data from our site.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These include secure transmission via HTTPS (used across https://fby.northre.id), access controls, and regular security assessments. While no method of transmission or storage is 100% secure, we strive to maintain industry-appropriate protections.
Your Rights and Choices
You may contact us at any time to:
- Request access to or correction of your personal information;
- Request deletion of your personal information, where applicable;
- Withdraw consent (if consent was the legal basis for processing);
- Ask questions or raise concerns about our privacy practices.
Please note that certain requests may be subject to verification and may not apply in all circumstances—for example, where we are required to retain information for legal or operational reasons.
Children’s Privacy
FBY is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 13, we will promptly delete it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The most current version will always be posted at /privacy-policy, and the “Last updated” date at the top of this page will reflect the effective date of the latest revision. We encourage you to review this page periodically.
Contact Us
If you have questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us at support@fby.northre.id. We will respond to all legitimate inquiries within a reasonable timeframe.